Frequently Asked Questions

Everything you need to know about your beauty journey with Sincerely Yours.

Are your products cruelty-free and vegan?

Yes, at Sincerely Yours, we are committed to ethical beauty. All of our products are 100% cruelty-free and formulated without any animal-derived ingredients.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Are your products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. however, we always recommend reviewing the full ingredient list on each product page or performing a patch test before full application.