Returns & Exchanges

At SINCERELY YOURS, your satisfaction is our priority; if you are not completely in love with your beauty purchase, we offer a 30-day return window for unopened and gently used products. We strive to make the process as seamless as possible so you can find the perfect match for your self-care routine.

1

Initiate Your Request

Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all lids are tightened and protective seals are intact where possible.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing